About Us

Founded by Jennifer Norton Bigelow in 2021, Norton offers the highest level of client care. From complete financial organization to everyday administration, we do it all.

Our Mission

To provide the highest level of professional excellence with grace and compassion so our clients feel confident in their everyday lives and financial endeavors.

Our Values


Why Work With Us

Norton Home Office Management is an individually tailored, concierge personal financial and life management service for individuals, families, and trusts.

Meet the Team

Jennifer Norton Bigelow

Jennifer Norton Bigelow

Founder & Principal

Jennifer Norton Bigelow is the Founder and Principal of Norton Home Office Management. Jennifer and her team provide personal business & life management for seniors, trustees & other individuals through financial organization, household management, trust & estate administration.

The experience of caring for a loved one taught Jennifer the importance of building a team of professionals to provide care and support. She brings this experience to her clients with knowledge, understanding, resources, and warmth. Jennifer believes in building teams of trusted professionals to bring the best team possible to Norton’s clients.

Jennifer is a member of American Association of Daily Money Managers (SoCal Regional Group Leader), Junior League of Pasadena, and ProVisors (Pasadena 1, Seniors and Special Needs, Pasadena Estate & Succession Planning, and East Valley Women’s affinity groups). Jennifer graduated with a Bachelor of Science from the University of Arizona.

Anna McCarthy

Anna McCarthy

Client Manager & Financial Literacy Coach

Anna Bigelow McCarthy is an alumna of Wellesley College and Arizona State University. She has over 10 years of small business management experience and 7 years of one-on-one teaching, coaching, and mentoring experience.

Anna believes that every individual, regardless of age, should feel empowered to utilize their money to help them thrive. She partners with clients to not only manage their daily bills but also to address their larger business and household financial needs in order to create streamlined systems that allow her clients to open up time in their lives for the people and things most important to them.

When she’s not crunching numbers or coaching clients, Anna enjoys art, great reads, and strolling around her neighborhood with her dog, Lacey. She is an active member of her community having volunteered with AYSO Region 13 and the Pasadena Literary Alliance. She is also a member of the Pasadena Advisory Council.

Eliza Bigelow

Eliza Bigelow

Office Manager

Eliza focuses on building a strong background foundation for the Norton team so that they can best assist their clients in their many personal and professional endeavors. She believes that having a dedicated team able to provide compassionate and knowledgeable support is crucial to the success of Norton Home Management’s diverse client list. Her hope is that Norton’s clients are not only able to see growth and success in their financial and business endeavors but also in their own confidence and joy.

Eliza spends most of her free time with her dog, Persephone, and their host of almost- dead plants. She is a current Creative Writing student in the Riggio Honors Program at the New School. When not writing sad stories or reading rambling essays, you can find her discussing asset allocation in one’s twenties, mastering the art of QuickBooks, or buying books she’ll never read at her favorite independent store.

Mark Williamson

Mark Williamson

Business Services

Mark Williamson is the Owner of Williamson Business Services, a business management, accounting, and consulting firm specializing in small to mid-size companies. With over 16 years of business and management experience, Mark is a skilled negotiator and creative problem solver. Mark is also a QuickBooks ProAdvisor with extensive experience in payroll and bookkeeping.

Mark and Williamson Business Services partner with Norton Home Office Management to provide extensive business analysis, tackle complex payroll and bookkeeping problems, implement financial systems, and troubleshoot any performance issues for their professional clients.

A California kid at heart, Mark was raised in La Canada and has a Bachelor of Arts in Political Science from the University of California at Riverside. If he’s not busy reconciling accounts or putting out fires for clients, you can find him building airplanes, skydiving, or grabbing lunch with one of his two children.